Refund Policy

At NIKART, we strive to ensure our customers are satisfied with their purchases. Our products are meticulously crafted to order, which allows us to provide high-quality, personalized items. Please read our refund policy carefully to understand your rights and obligations.

Australian Consumer Law

In accordance with Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Made-to-Order Products

As our products are made to order, cancellations or changes of mind will incur a 50% restocking fee. This policy ensures that we can cover the costs of materials and labor invested in the creation of your unique item.

Refund Eligibility

• Refunds are only valid for 7 days from the date of purchase.

• Requests for refunds must be made within this period.

• Items must be returned in their original condition and packaging.

Return Shipping

The cost of return shipping will be borne by the buyer. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

For any questions or concerns regarding our refund policy, please contact our customer service team at [Your Contact Information]. We are here to assist you and ensure your shopping experience with NIKART is exceptional.